Shipping policy
Thank you for shopping with Cloudnine Baby Company! We’re committed to getting your order to you as quickly and safely as possible.
All orders are processed within 1–3 business days typically; it can take up to 5 business days during peak periods. Once your order is processed, it will be shipped out right away.
What is the typical shipping time?
Due to high demand and our global suppliers, shipping typically takes:
The typical shipping time is 7–15 business days
Please note that shipping times may vary depending on your location.
Shipping locations?
We currently ship to:
The United States of America Only
Will I Be Able To Track My Order?
Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery.
Are Delays Possible?
Unfortunately, yes delays are possible.
Occasionally, shipping may be delayed due to:
- High order volume
- Carrier delays
- Holidays or weather conditions
We appreciate your patience and understanding.
Please make sure your shipping address is correct at checkout.
Cloudnine Baby Company is not responsible for orders shipped to incorrect addresses provided by the customer.
If your package is marked as delivered but not received:
Please contact the shipping carrier first
Then reach out to us for further assistance
📩 Contact Us
If you have any questions about your order, feel free to contact us at:
careteam@cloudninebabyco.com